more on the missing DVD’s…
June 21, 2008
If you live in Europe (the only place where this happened, allegedly) and received a copy of the book without a DVD, contact eurobkinfo@elsevier.com (European customer service for my publisher) and they’ll take care of you. If that doesn’t work for some reason, try the main (US) customer service – usbkinfo@elsevier.com . Sorry for the hassle!
Digital Compositing Blog 
June 21, 2008 at 10:07 pm
Great – thanks!
June 22, 2008 at 12:21 am
Thank You for the e-mail address for the missing
DVD.Exactly I received my copy from amazon.de english books on 20.6.2008 without DVD.Now,today
on the 22.6.2008 I wrote an e-mail to eurobkinfo@elsevier.com and I requested them to send me the missing DVD on my address in Switzerland.Let us see what will happen !!!!!
Sincerely
Dr.Andreas Takacs
June 24, 2008 at 7:27 am
Hi,
my copy of the book was delivered without DVD, too. I’ve bought it through amazon.de.
Unfortunatly, amazon offered only a 10 EUR rebate or returning the book for a complete refund. Elsevier was no help, because they could not send me a replacement DVD. So from my point of view the service of amazon.de and elsevier is … well actually they have nothing coming close to the meaning of the word service.
Now I’ll have to wait a few weeks and will buy the book through a small local book store.